Most chiropractic billing companies will "also handle credentialing." Sometimes that's genuinely convenient. Often it's a side dish they don't love cooking. Here's how to tell which one you're being offered.
Billing companies make their money on a percentage of collections. Credentialing is the unprofitable on-ramp they offer so they can get to the billing contract. That has two practical consequences: credentialing is rarely their best team's job, and it's usually quoted, not priced — bundled into a contract where you can't see what it costs or how fast it moves.
The incentive problem is subtle but real: your credentialing delay doesn't cost them much — their percentage starts whenever you start billing. Your urgency is not their urgency.
| Billing-company add-on | ChiroEnroll | |
|---|---|---|
| Pricing | Bundled/quoted — often opaque | $799–$1,297 flat, on the page |
| Speed to submission | Their queue, their pace — rarely committed to in writing | 48 hours, in writing, or you don't pay |
| Focus | Credentialing is the loss-leader | Credentialing is the whole company |
| Contract | Often tied to a %-of-collections billing agreement | One-time fee; no billing contract, no percentage |
| Visibility | Email updates, maybe | Real-time dashboard, every payer |
| Chiropractic specificity | Varies — many serve all specialties | DCs only: workers comp boards, PI panels, 98940–98943 |
If you've already chosen a billing company you trust, they quote credentialing at a fair flat price, commit to a submission date in writing, and name who's doing the work — bundle it and enjoy the single throat to choke. Integration is worth something real. Just ask those three questions first; the answers tell you everything.
Credentialing and billing are separable. Plenty of our thinking applies even if you never hire us: get credentialed by a specialist with a public price and a deadline, then hand the approved panels to whatever billing arrangement you like — in-house, service, or software. Speed first; percentages later. Our payer-by-payer timelines are public here.
Flat fee, 48-hour submission in writing, no billing contract attached, no percentage of your collections — ever. Then bill with whoever you want.